This privacy policy (hereinafter "the Policy") describes how Adventures Capital LLC (hereinafter "the Platform" or "we") collects, uses and protects the personal data of users (hereinafter "the Customer" or "you") of the website https://ticketbooker.nycbillets.fr/en (hereinafter "the Site"). By using the Site, you accept the practices described in this Policy.
We collect several types of personal data when you use our Site, including:
- Identification information: last name, first name, email address, telephone number.
- Payment information: credit card details or details of other means of payment (this information is processed by secure payment service providers).
- Connection information: IP address, browser type, pages visited, time spent on the Site.
- Purchase-related information: order history, events for which you have purchased tickets.
The personal data collected is used for:
- Order processing: processing and managing your ticket purchases.
- Communication: keeping you informed about your order, sending you confirmations and important information about the events.
- Service improvement: personalising your experience on the Site, responding to your requests and improving our services.
- Marketing: with your consent, we may send you promotional offers, newsletters or information about events that may be of interest to you.
- Security: protecting the Site against fraud, abuse and other illegal activities.
We share your personal data with third parties only in the following cases:
- Service providers: we work with third-party providers for payment processing, hosting of the Site, sending of emails, etc. These providers have limited access to your data in order to perform these services on our behalf.
- Legal obligations: we may be required to disclose your personal data if required by law, or if we believe in good faith that such action is necessary to comply with a legal obligation.
- Third-party resellers: in connection with the resale of tickets, certain information may be shared with the resellers concerned in order to ensure the validation of your purchases.
We implement appropriate security measures to protect your personal data against any unauthorised access, alteration, disclosure or destruction. However, no data transmission or storage system is completely secure, and we cannot guarantee the absolute security of information transmitted via our Site.
We retain your personal data for as long as necessary to achieve the purposes for which it was collected, or to comply with legal obligations. Payment information is not retained by the Platform after the transaction.
You have the following rights with regard to your personal data:
- Access: you have the right to request a copy of the personal data we hold about you.
- Rectification: you may request the correction of your personal data if it is inaccurate or incomplete.
- Erasure: you have the right to request the erasure of your personal data, unless its retention is necessary to comply with a legal obligation.
- Objection: you may object to the use of your personal data for direct marketing purposes.
- Portability: you may request to receive your personal data in a structured, commonly used and machine-readable format, or to have it transferred to another data controller.
To exercise these rights, please contact us via the contact section of the Site.
The Site uses cookies to improve your browsing experience. Cookies are small text files stored on your device. You can configure your browser to refuse cookies or to alert you when a cookie is being sent. However, some features of the Site may not work properly without cookies.
We reserve the right to amend this Policy at any time. Any change will be published on this page together with an update date. We encourage you to review this Policy regularly to stay informed of any changes.